House and rental rules

House and rental rules

1. Duty of care & damages

🔹 All furnishings and equipment must be treated with care.

🔹 Any damage must be reported to the landlord immediately. Existing defects must be reported immediately upon arrival; otherwise, the tenant will be liable.

🔹 The landlord is given a reasonable period of time to remedy any damage or defects.

2. Tourist tax

💶 15.03. – 31.10.: €3.50 per person/night

💶 01.01. – 14.03. & 01.11. – 31.12.: €1.80 per person/night

📌 The tourist tax must be paid in cash upon arrival and is offered at a discounted rate.

3. Spa map

📝 The spa card must be filled out online. You will receive the link approximately 10 days before arrival.

We issue the spa card exclusively in digital format.

4. Complaints

🔹 Complaints must be reported within 24 hours of arrival.

🔹 Later complaints (after departure) are excluded from compensation.

5. Smoking & Odors

🚭 Smoking and frying fish are prohibited in the building!

❗ Failure to comply will result in a flat fee of €450.00 for cleaning and lost rental income.

6. Departure & Final Cleaning

🔹 The rental property must be left broom-clean.

🔹 Personal belongings must be removed.

🔹 Household waste must be disposed of in the designated containers.

🔹 Dishes must be clean and washed before being put in the cupboards.

🔹 Additional cleaning work will be documented and billed.

7. Ventilation

🌬️ To prevent mold, ventilate by opening windows wide for 5-10 minutes at least once a day, especially after showering.

8. The Park

🚗 One parking space is available per apartment.

🚙 Additional vehicles must be parked in public parking spaces.

⚡ Charging electric cars is not permitted. Please use public charging stations.

9. Equipment

🛏️ Travel cots and high chairs are not provided and must be brought along.

10. Corona regulations

🦠 Please check the current COVID-19 regulations for Lower Saxony before arrival. These are a requirement for access to our apartments.

11. Pets

❌ Pets are not allowed.

12. Place of jurisdiction

⚖️ The place of jurisdiction is the competent local court at the landlord's place of residence.